Technology - Systems Engineer

Key Responsibilities: Facilitate and manage technology projects, including the implementation of network infrastructure, server maintenance, and system upgrades. Provide comprehensive workplace support and incident resolution across Windows, macOS, and mobile operating systems. Maintain and administer enterprise collaboration tools, directory services, and identity management platforms. Perform system imaging, software deployment, and preventative maintenance on specialized media and conference room systems. Partner with internal and external technology teams to act as a technical liaison for system deployments. Support network infrastructure, troubleshoot connectivity issues, and respond promptly to system outages. Manage asset allocation, procurement coordination, and hardware inventory tracking. Provide on-site support during critical production hours, including scheduled evening and weekend coverage.

Education: Bachelor's degree in a relevant technical discipline, or an equivalent combination of education and experience.

Experience: Minimum of 3 years of experience with a relevant 4-year degree, or a minimum of 5 years of relevant technical support experience.

Technical Skills: Deep proficiency in Windows (10/11), macOS, and Microsoft 365 suites, alongside hands-on experience in wired and wireless network troubleshooting, identity access management, and device authentication security. Competency using JAMF, InTune, or SCCM for mobile device management and image deployment is required.

Preferred Qualifications: Prior technical support experience within a media, broadcast, or studio production environment. Strong documentation skills with a focus on knowledge sharing, peer training, and structured ticketing updates. Demonstrated ability to research complex technical issues independently and implement proactive preventative measures. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.