Insurance Client Retention & Solutions Specialist

Goosehead Insurance in Orlando, FL is seeking aRetention Specialist to work with existing clients facing policy changes or expiring coverage, combining sales and customer service to re-market policies and identify cross-sell opportunities. You'll balance strong customer service with sales targets and work through inbound and outbound calls. The role requires a background in sales or customer service, a drive to meet targets, and comfort with consultative conversations to retain and expand client