Ambassador

Equal Opportunity Employer: M/F/D/V

Position Summary: We are seeking a professional and motivated Concierge Evanston Ambassador to join our team. This position is responsible for leading the lobby at premium commercial and residential buildings set the tone for service, oversee front desk ops, and partner with the client/leasing team. Strong admin and people skills required..

Key Responsibilities: Work in commercial and Residential settings Greet residents/guests, manage visitors/access, handle packages Coordinate daily schedules with client/leasing; do property rounds and respond to issues Lead and coach the concierge team; "own" the lobby experience Oversee front desk operations including visitor management, access control, and package handling Handle administrative tasks such as emails, logging information, and filing as required Communicate effectively with clients, residents, MFort supervisors, and team members Enforce company policies, site post orders, and standard operating procedures Perform other duties as assigned by site management or MFort leadership

Qualifications: 18+; HS diploma/GED Valid IL PERC & 20-hr security training (or ability to obtain) 3+ years concierge/front desk leadership Excellent customer service, communication, multitasking; reliable under pressure Able to stand/walk for extended periods; pass drug/background checks Schedule & Compensation:

Shift: Varies - Responsible for covering all shifts (1st, 2nd, 3rd) at various luxury high-rise buildings

Pay Rate: $24.00 per hour and progressive pay to $25 per hour within 180 days