Part-Time, Patron Experience Assistant

Salary: $15.00 Hourly

Opening Date: 09/09/2026

This position description covers the most essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional duties. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title with or without notice. Qualifications and Working Conditions Knowledge of: Modern office procedures, methods and computer equipment. Electronic ticketing software. Social media, electronic newsletter systems, and graphic arts. Basic mathematical calculations including, but not limited to, arithmetic and monetary calculations. Basic principles and procedures of record keeping. Occupational hazards and applicable safety precautions. Operations, services and activities of a building. Methods and techniques of cleaning, maintenance and repair. Operational characteristics of custodial equipment and tools. Occupational hazards and standard safety practices. Current trends, research and development in the area of assignment. Basic knowledge of spelling, English and grammar. Pertinent federal, state and local laws, codes and regulations. Ability to: Provide exemplary customer service. Interpret and apply Federal, State and local policies, laws and regulations. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Interpret, explain, and enforce departmental policies and procedures. Independently perform difficult custodial maintenance duties. Operate a variety of custodial equipment in a safe and effective manner. Follow all safety rules and regulations of the Civic Center and College. Understand and follow oral and written instructions. Work independently in the absence of supervision. Environmental Conditions: The employee should have the ability to effectively handle a work environment and conditions which involves an indoor office and/or theatre environment; working with machinery/technology; exposure to dust and dirt; periodically working in high places; may be exposed to hazardous chemicals and materials. The employee must preserve environments by maintaining equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards to provide a safe work environment. Physical Conditions: Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following; standing, walking or sitting for extended periods, lifting and carrying moderately heavy materials, general manual dexterity, operating assigned equipment, repeated bending; and extended exposure to computer screens. The employee is required to maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment, communicating with others, and handling varied tasks simultaneously. Additionally, the employee must maintain mental capacity, which permits making sound decisions and using good judgment, demonstrating intellectual capabilities, and evaluating the effectiveness of programs and personnel. Scheduling Conditions: This is a part-time position with availability of hours and scheduling dependent upon the needs of the Civic Center. Flexible scheduling; including nights, weekends, special events and holidays is required. Availability for work on any CCC&TI site, or arranged off-campus site, is required, including day, evening, and/or weekend work. Traveling Conditions: Local travel between the Caldwell campus, Watauga campus, or any off-campus sites may be needed. Out of state travel is limited but may be required for training and conferences. Experience and Training