Operations Associate

Role Description: Operations Support Coordinate daily market operations Verify routes, schedules, and staffing needs Create and track air freight shipments Assist with inventory tracking and replenishment (Phox Boxes, totes, etc)Maintain operational checklists and SOPsTrack key operational issues and follow through to completion Backup Driver Serve as backup driver when needed Cover routes during employee absences Assist with loading/unloading vehicles Conduct company vehicle inspections and report maintenance needs Ensure route documentation is completed accurately Maintain company vehicle incident reports Facility Oversight Conduct routine inspections of facilities and market locations Check cleanliness, safety, and organization standards Identify maintenance issues and coordinate repairs Verify equipment is functioning properly Ensure supplies and consumables are stocked Team Support Assist with onboarding and training new employees Provide coverage for operational gaps Help enforce company policies and safety standards Communicate operational concerns to management Customer & Vendor Relations Communicate with contractors Resolve routine service issues Verify contractor performance and delivery schedules Support customer service escalations when needed

Required: Valid driver's license with clean driving record and background check Comfortable driving delivery vehicles Strong organization and communication skills Ability to work independently Basic Excel/Google Sheets skills

Preferred: Logistics experience Operational experience Distribution or transportation experience Supervisory experience