Healthcare Sales Account Manager

Healthcare Sales Account Manager For 80 years, CEC has built its success on strong relationships, trusted expertise, and a commitment to doing right by our customers and each other. Our Account Managers carry that legacy forward by owning and growing a portfolio of enterprise accounts, delivering measurable business outcomes through consultative selling, confident execution, and lasting relationships built on trust-with customers and teammates alike. This role requires strategic thinking, disciplined follow-through, and strong cross-functional collaboration to expand our full suite of solutions, including projects and managed services. Account Ownership & Growth • Own a portfolio of enterprise focus accounts with clear accountability for revenue growth and account health • Identify and close opportunities across CEC's full solution set-projects and managed services • Expand relationships to drive a balanced revenue mix across all service lines Consultative Sales Approach • Understand each customer's business, priorities, and challenges • Align CEC solutions to real business needs and deliver measurable value • Earn trusted-advisor status through insight, preparation, and follow-through Lead with Confidence and Initiative • Proactively engage new stakeholders and pursue growth opportunities within accounts • Tackle competitive situations with confidence and persistence • Maintain momentum and follow through on every commitment Build Lasting Relationships • Develop strong, multi-level relationships within customer organizations • Conduct regular Customer Business Reviews (CBRs) to review performance, reinforce value, and align on future plans • Champion the Customer Net Promoter Score (cNPS) program -supporting survey participation, owning the results, addressing detractor feedback, and driving continuous improvement in customer satisfaction • Foster productive internal relationships to ensure successful customer outcomes Account Planning & Execution • Build and maintain clear, actionable account plans for each focus account • Review strategies regularly with sales leadership and adjust as needed • Maintain a healthy pipeline aligned to account goals Sales Process & CRM Discipline • Use Salesforce as the system of record for all account and opportunity activity • Keep data accurate, current, and complete to support forecasting and visibility • Follow established sales processes for consistency and accountability Collaboration Across CEC • Partner with pre-sales, delivery, and leadership teams to develop solutions and close business • Align customer expectations with delivery outcomes • Communicate openly and consistently across all internal stakeholders

Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to achieving and maintaining a diverse workforce. Qualified females, minorities, veterans and disabled individuals are encouraged to apply.