Effortless Office is seeking a Tier 2 NOC Analyst to monitor client environments, investigate incidents, and provide escalation support to Service Delivery Teams. Remote-based role with afterhours coverage and a focus on IT operations, alerts, and knowledge base improvements. You will work with RMM, SIEM, and cloud platforms, handle tickets, perform root-cause analysis, and contribute to documentation. 3–7 years in IT/MSP preferred, with relevant certifications and strong communication skills.

Also on the board Same function, level within a rung

Level

Mid

Location

New York, NY

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

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