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PwC in the United States is seeking a Manager, Contact Center Transformation Strategy to lead and deliver transformation work across contact center operations within our Strategy Consulting practice in Chicago. You will manage teams, coach staff, and shape recommendations that improve service delivery and business performance. You will apply strategy consulting skills, analyze operating models, develop roadmaps, and guide client engagement workstreams with emphasis on quality, timelines, and

Also on the board Same function, level within a rung

Level

Manager

Location

Chicago, IL

Occupation

Management Analysts

Industry

Other Management Consulting Services

Posted

10 days ago

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