Field Service Engineer, Robotic Lab Automation Systems

𝗞𝗲𝗲𝗽 𝘁𝗵𝗲 𝗿𝗼𝗯𝗼𝘁𝗶𝗰 𝗹𝗮𝗯 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝘀 𝘂𝘀𝗲 𝘁𝗼 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗶𝗻𝗳𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝗿𝘂𝗻𝗻𝗶𝗻𝗴, 𝗳𝗼𝗿 $𝟯𝟱 𝘁𝗼 $𝟯𝟵 𝗽𝗲𝗿 𝗵𝗼𝘂𝗿, 𝗽𝗮𝗶𝗱 𝗼𝘃𝗲𝗿𝘁𝗶𝗺𝗲, 𝗮𝗻𝗱 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗿-𝗽𝗮𝗶𝗱 𝗵𝗲𝗮𝗹𝘁𝗵 𝗰𝗼𝘃𝗲𝗿𝗮𝗴𝗲.When a lab's automated system goes down, patient results wait. You get it back online.𝗖𝗢𝗠𝗣𝗔𝗡𝗬Pave Talent is hiring on behalf of our client, a global manufacturer of microbiology specimen collection products and full lab automation systems. Their US service team is lean, so every engineer owns customer relationships from day one.𝗪𝗵𝗼 𝘁𝗵𝗿𝗶𝘃𝗲𝘀 𝗵𝗲𝗿𝗲- Technicians who explain a fix to a lab manager as clearly as they diagnose it- People who move with urgency when a lab is waiting on a down system- Problem solvers who stay calm when the answer is not in the manual- Road-ready engineers who like a different site most days and a hotel some nights If you want one site, home every night, or a fixed Monday to Friday schedule, this is not your role.𝗧𝗛𝗘 𝗢𝗣𝗣𝗢𝗥𝗧𝗨𝗡𝗜𝗧𝗬You will be a Field Service Engineer based in the Chicago area, reporting to a Regional Service Manager and covering hospital and reference labs across a regional territory. Expect about 75% travel, often on short notice, on equipment that combines robotics, electronics, and precision mechanics.𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗪𝗜𝗟𝗟 𝗗𝗢- Install and inspect new automated microbiology systems at customer labs- Run preventive maintenance (PM), calibrations, and electrical safety tests (EST)- Troubleshoot and repair robotic, electronic, and mechanical faults- Read instrument schematics to trace problems to the component level- Train lab staff on correct operation and daily care- Document every service visit to manufacturer standards𝗧𝗛𝗘 𝗥𝗘𝗔𝗟 𝗧𝗔𝗟𝗞Training is hands-on and fast. You shadow first, then run your own calls early. The hiring team keeps the electrical bar clear: "basic level knowledge is good." Know voltage, current, and resistance, and identify standard components. How you communicate with customers is what sets hires apart.𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱:- Associate's degree in electrical, electronics, mechanical, or industrial engineering technology, or 2 to 3 years of equivalent formal technical training (military counts)- Hands-on troubleshooting of electromechanical equipment in field service, biomedical, maintenance, or similar work- Comfortable in clinical labs with biohazards and infectious agents- Able to travel about 75% on short notice, work some weekends and holidays, and lift up to 75 lbs- Authorized to work in the US without sponsorship𝗕𝗼𝗻𝘂𝘀 𝗣𝗼𝗶𝗻𝘁𝘀:- Field service on lab, medical, or diagnostic equipment- Biomedical equipment technician (BMET) background- Programmable logic controller (PLC), robotics, or automation experience𝗖𝗢𝗠𝗣𝗘𝗡𝗦𝗔𝗧𝗜𝗢𝗡 𝗔𝗡𝗗 𝗕𝗘𝗡𝗘𝗙𝗜𝗧𝗦𝗣𝗮𝘆: $35 to $39 per hour, non-exempt, so every overtime hour is paid𝗕𝗼𝗻𝘂𝘀: Discretionary 3 to 5% annual bonus after 12 months𝗛𝗲𝗮𝗹𝘁𝗵: Medical, dental, and vision, 100% employer-paid for you, starting the 1st of the month after 30 days𝟰𝟬𝟭(𝗸): 6% employer match after 90 days𝗧𝗶𝗺𝗲 𝗢𝗳𝗳: 40 hours vacation in year one, 40 hours sick leave after 90 days, plus 40 PTO hours to offset holidays worked𝗧𝗛𝗘 𝗣𝗥𝗢𝗖𝗘𝗦𝗦Video interview with HR and the service manager, a short technical assessment, then a final interview with service leadership. Recent hires went from first interview to offer in under two weeks. Interested? Apply via LinkedIn and we will be in touch. Confidential search. Your application is fully private.𝗣𝗮𝘃𝗲 𝗧𝗮𝗹𝗲𝗻𝘁 | 𝗛𝗶𝗿𝗶𝗻𝗴 𝗥𝗲𝗶𝗺𝗮𝗴𝗶𝗻𝗲𝗱