navitusSpringfield, IL
Remote Workforce Optimization Specialist
Remote Workforce Optimization Specialist
Remote Workforce Optimization Specialist
navitusSpringfield, IL
13 days ago
Telemarketing Bureaus and Other Contact CentersAdministrative Management and General Management Consulting ServicesOther Management Consulting Services
Apply for this role (opens in a new tab)Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, data analysis, and reporting to meet service levels. The role includes validating WFM data, generating dashboards, and developing training materials and procedures.
The ideal candidate has 4+ years in a contact center and at least 1 year in workforce management, with experience using WFM tools. Navitus offers robust benefits and a supportive remote-friendly environment.
Also on the board Same function, level within a rung
Level
Mid
Location
Springfield, IL
Occupation
Business Operations Specialists, All Other
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
13 days ago