Remote Onboarding Lead - SaaS Change & Adoption

Novi AMS seeks a people-centered Onboarding Specialist to guide new customers through their onboarding journey. This remote, full-time role leads multiple projects from kickoff to go-live, coordinating with internal teams to ensure a smooth transition to Novi AMS software. You will leverage project and change management skills, exceptional communication, and practical AI fluency to anticipate risks and enable customer success.