Aquent is seeking a highly motivated and detail-oriented professional to join a leading national retailer as a Digital Advertising Operations & QA Specialist. This pivotal contract role offers a unique opportunity to directly shape the launch and ongoing development of a cutting-edge self-service advertising platform. You will be at the forefront of ensuring advertising creative meets the highest standards, troubleshooting critical issues, and actively contributing to the evolution of efficient, and even AI-powered, approval workflows. Your expertise will be instrumental in delivering a seamless and high-quality advertising experience for a major player in the retail industry.
About the Opportunity:
This dynamic contract position combines digital advertising quality assurance, hands-on troubleshooting, and platform operations. You will play a crucial role in maintaining the integrity of advertising content, ensuring it aligns with technical specifications, brand standards, and platform policies. Beyond daily operations, you will have the unique chance to influence the development of more efficient approval workflows, including future AI-powered automation, making a tangible impact on the platform’s future.
What You’ll Do:
Review digital advertising creative, encompassing display, video, and sponsored placements, to ensure strict adherence to technical specifications, brand standards, and platform policies.
Make critical decisions to approve, reject, or escalate creative submissions based on established guidelines.
Diagnose and resolve issues related to creative submission, formatting, and publishing, ensuring smooth campaign deployment.
Meticulously document issues, recurring errors, exceptions, and their corresponding resolution steps to build a robust knowledge base.
Support comprehensive quality assurance processes to guarantee that advertising submissions progress correctly and efficiently through all approval workflows.
Clearly communicate findings, proposed workflow changes, and strategic recommendations to internal Product, Ad Operations, and Engineering teams.
Actively contribute to establishing and refining operational processes as the self-service platform evolves and scales.
Provide invaluable operational feedback to support the development and continuous refinement of AI-enabled creative approval capabilities.
What You’ll Bring
1–3+ years of experience in digital advertising, ad operations, campaign operations, content QA, platform support, e-commerce operations, or a closely related field.
Proven experience reviewing digital content or assets against established specifications, policies, or guidelines.
Strong troubleshooting, problem-solving, and documentation skills with a keen eye for detail.
Exceptional ability to communicate complex issues and recommendations clearly and concisely to diverse cross-functional stakeholders.
Excellent attention to detail and a structured, methodical approach to quality assurance.
Comfort and adaptability working independently in a fast-paced environment where processes are continuously developing and evolving.
A solid understanding of digital advertising or marketing workflows, including the intricate steps required to move assets toward publication.
Nice to Have:
Experience within retail media or advertising platform environments.
In-depth knowledge of digital creative specifications and campaign publishing workflows.
Practical experience with ticketing systems, formal QA processes, or operational issue tracking.
Prior experience supporting new product launches or navigating evolving operational workflows.
Exposure to automation, AI-enabled quality assurance, or process improvement initiatives.
Why This Role Matters
Be a foundational part of launching a new self-service advertising capability for a major national retailer, making a significant impact from day one.
Gain invaluable hands-on experience with cutting-edge digital advertising operations and the rapidly growing field of retail media.
Collaborate closely with Product, Engineering, and various cross-functional business teams, expanding your professional network and expertise.
Directly contribute to the exciting evolution of AI-enabled approval workflows, shaping the future of ad operations.
Join a collaborative, fast-moving team where your insights and feedback can directly influence how processes are developed and refined.
Client DescriptionGlobal retailer specializing in consumer electronics, appliances, and technology services. Focus on innovation, customer experience, and expert support through in-store and digital channels. The company is known for its commitment to sustainability, competitive pricing, and technology solutions, continuously evolving to meet the needs of modern consumers.
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