Counter Sales Associate

Counter Sales AssociateQXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. The Counter Sales Associate is responsible for delivering excellent customer service while supporting daily sales operations at the branch. This role serves as a key point of contact for customers, assisting with product selection, order entry, and transactions. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced, team-driven environment. Greet and assist customers in a professional and timely manner Help customers select products, answer questions, and provide solutions based on their needs Process sales transactions, returns, and payments accurately Support order entry, pricing, and product availability inquiries Maintain knowledge of products, pricing, and promotions Assist with special orders and customer requests Communicate product availability and lead times clearly Receive, stock, and replenish merchandise as needed Maintain accurate inventory levels and report discrepancies Assist with merchandising, signage, and organization of sales areas Help ensure the sales floor and counter areas are clean and organized Work closely with yard, warehouse, and delivery teams to ensure accurate order fulfillment Communicate customer needs, feedback, and issues to management Support a team-oriented environment focused on service and efficiency Follow all company policies, procedures, and safety standards Maintain accuracy in transactions and adhere to loss prevention practices Perform additional duties as assigned

Paid Time OffBenefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.