Renewals Manager - Bilingual

Key responsibilities: Take ownership of the full contract renewal process, including managing the pipeline and preparing quotes Maintain a 120-day rolling forecast and ensure Salesforce records are up to date Communicate directly with partners and customers to resolve issues and guide them through the renewal processRequired qualificationsAt least 1 year of experience in renewals, customer support, or inside sales, preferably in a tech or SaaS environment Familiarity with B2B sales and renewals, along with a basic understanding of sales operations Fluency in Portuguese and English (written and verbal); Spanish is a bonus Experience using CRM or quoting tools is a plus Proactive problem-solving skills and ability to work in a fast-paced environment