Onsite Customer Care Specialist — Evening Shifts (San Antonio)

Accenture is seeking a Customer Service Associate for an onsite contractor role in San Antonio, TX. You will educate users on the platform, conduct outbound calls, assess service quality, and provide actionable feedback to improve customer experiences. The position requires strong English communication, empathy, and the ability to meet daily performance targets while collaborating with internal teams and client contacts. This is a 12-month contractor engagement via a third-party supplier.