Clinical Site Coordinator, Surgical Technology Program

Clinical Coordinator OpportunityWe're hiring a Clinical Coordinator to support scaling the onsite clinical operations for our Surgical Technology and Sterile Processing programs. You'll be a consistent, on-the-ground point of contact for client-side clinical coordinators, preceptors, and studentshandling site activation, clinical coordination, student support, and day-to-day client communication. Success in this role looks like students completing their clinical rotations successfully, and strong, trusting relationships with the site- and hospital-level stakeholders who make that possible. This role requires regular travel to clinical sites around the US50%+ of your time overall. If you're energized by the chance to build a brand-new function from an unfinished playbook, and to shape how the next generation of surgical technologists and sterile processing technicians make it through clinicalswe'd love to hear from you. Onsite Travel & Site Activation: Travel to clinical sites to lead pre-launch preparation ahead of each skills lab start, confirming logistics, materials, and site readiness with site leadership. Identify and onboard the client-side clinical coordinator at each new site; lock in preceptor onboarding dates and confirm materials are shipped and ready before students arrive. Increase your travel cadence as cohorts move into clinical scrubs, responding to ad hoc site needs as they come up. Student Support: Build trusting relationships with students throughout their clinical rotation, serving as a consistent, familiar point of contact. Support students through clinical remediation when a practice-readiness or professionalism concern comes up. Track cohort progress against the clinical timeline; flag at-risk students early and loop in the Program Director and internal teams. Clinical Coordination: Serve as the primary point of contact for client-side clinical coordinators and preceptors across your sites. Onboard preceptors directly, or alongside client-side coordinators, through in-person or virtual sessions. Ensure preceptor evaluations are completed in a timely and thorough manner, and coordinating with preceptors and students as necessary Own the recurring (biweekly) check-in cadence with on-site coordinators. Client Communication: Present independently to client-side clinical coordinators, preceptors, and hospital staffbuilding credibility and trust quickly. Support hospital-level OR/division director relationships on multi-site accounts, alongside the Program Director. Exercise judgment on what to resolve directly versus escalate to the Program Director, and how to de-escalate an issue with a client in the moment. Partner closely with Stepful's Program Director and Customer Success teams so client outreach isn't duplicated across the account.