Inside Sales Specialist

Position Overview: We are currently seeking a proactive and detail-oriented professional to join their Technical Inside Sales team. This role involves a diverse set of responsibilities, including order entry, submittals, equipment procurement, project management support, and collaboration with outside sales teams. The ideal candidate is organized, customer-focused, and possesses excellent communication skills to contribute to their continued success.

Responsibilities: Order Entry and Processing: Accurately enter and process customer orders, ensuring timely and error-free transactions. Liaise with various departments to facilitate order fulfillment and resolve any issues that may arise. Submittals: Prepare and submit documentation, including proposals, quotes, and specifications, to meet customer requirements. Equipment Procurement: Manage the ordering process for equipment and materials, coordinating with suppliers and internal teams to ensure on-time delivery. Customer Service: Respond promptly to customer inquiries, providing product information, and resolving any concerns or issues. Maintain strong customer relationships through effective communication and follow-up. Collaboration with Outside Sales: Work closely with outside sales representatives to support their efforts, including lead generation, customer follow-ups, and order coordination.

Qualifications: Proven experience in inside sales, sales support, or a related role is required. Experience in a technical environment is a strong plus. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Familiarity with project management concepts. Proficient in order entry systems and Microsoft Office Suite. High school diploma; bachelor’s degree is a plus.