Driver Services Help Desk Specialist 2026-02244

Driver Services Help Desk Specialist The Driver Services Help Desk Specialist, located in Cheyenne, Wyoming, provides essential support to driver license examiners and staff, as well as commercial and non-commercial drivers, ID card holders, state driver licensing agencies, and the general public. This position serves as a key resource for issuing and transferring driver licenses and identification cards, researching records, and resolving complex problems related to driver credentials. The specialist evaluates and verifies information for accuracy, ensures driving records are current, and confirms compliance with state laws, federal regulations, and agency policies and procedures. Through clear communication, attention to detail, and strong problem-solving skills, this role helps maintain the integrity of driver records while delivering timely and professional customer service. This position offers: $2,000 Hiring Bonus See notes for eligibility Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes: Comprehensive health, dental, and vision insurance Paid vacation, sick leave, FMLA, and holidays

Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities Employees enjoy: Comprehensive health coverage – medical, dental, and vision plans for you and your family Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 9 paid holidays each year Public Service Loan Forgiveness eligibility – for those with qualifying student loans Training and professional development – to support your career growth and advancement Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts Wellness Program – Earn paid time off and incentives by focusing on your personal health Working for the greatest state in the nation – Wyoming offers a lifestyle you can't find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.