alignment healthcare usaNew York, NY
Remote Healthcare Call Center Supervisor - Member Experience
Remote Healthcare Call Center Supervisor - Member Experience
Remote Healthcare Call Center Supervisor - Member Experience
alignment healthcare usaNew York, NY
8 days ago
Medical and Health Services ManagersCustomer Service RepresentativesFirst-Line Supervisors of Personal Service Workers
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Outpatient Care Centers
Apply for this role →Alignment Health is seeking a Supervisor, Member Experience to lead inbound call center teams and drive member satisfaction. This fully remote role requires overseeing performance, coaching staff, and ensuring service levels across markets in scope.
Minimum 3 years in customer service within healthcare/insurance and 2 years in a supervisory role are required. Bilingual ability and Nevada residency are strongly preferred.
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Medical and Health Services Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
8 days ago