Sales Associate - Luxury Watches

Key Responsibilities: Client Experience & Relationship Building Deliver a personalized, luxury client experience from greeting through post-sale follow-up Build, manage, and grow a personal client book using CRM best practices Conduct consistent outreach and follow-up to nurture long-term client relationships Sales Performance Achieve and exceed individual sales targets and KPIsUtilize consultative selling techniques to recommend appropriate timepieces across multiple brands Accurately process sales, special orders, deposits, and service transactions Product Knowledge Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio Clearly articulate brand heritage, craftsmanship, and technical features Stay current on new product launches and industry trends Operational Excellence Maintain immaculate personal presentation and uphold luxury grooming standards Ensure showcases and sales floor meet brand and visual merchandising standards Accurately document client interactions and preferences in CRM systems Work collaboratively with team members and leadership to achieve boutique goals