Service Advisor - RideNow Goodyear

What You'll Do: Schedule service appointments for repairs, maintenance, and recalls. Be the first point of contact for customersgreet them warmly and guide them through the service process. Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft. Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner. Educate customers on required or recommended services and provide clear cost estimates. Promote additional services and current promotions. Monitor repair progress to ensure timely and quality completion. Keep customers updated on the status of their vehicle throughout the repair process. Review completed work with the customer, answer questions, and ensure satisfaction. Perform other related duties as needed.

Note: All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.