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Clerk - Intellectual & Developmental Disability (1161)

Clerk - Intellectual & Developmental Disability (1161)

south texas collegeAmarillo, TX

2 days ago

$15.66 per hour

Information and Record Clerks, All OtherOffice Clerks, GeneralFile Clerks
Services for the Elderly and Persons with DisabilitiesOutpatient Mental Health and Substance Abuse CentersAll Other Outpatient Care Centers
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Job Title: Clerk - Intellectual & Developmental Disability (1161)
Program: Intellectual & Developmental Disabilities Service Coordination (IDDSC)
Location: Amarillo, TX
Salary: $15.66 / hour
Job Type: Full-TimeWhy Join Texas Panhandle Centers (TPC)?At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. TPC Full Summary of Benefits FY2027Position Overview: Texas Panhandle Centers is seeking a Clerk (1161) to deliver trauma-informed care and clerical support functions in the Intellectual & Developmental Disabilities Service Coordination program for clients across Amarillo and the surrounding service area of the Texas Panhandle.
Key Responsibilities:
  • Maintain ethical and professional communications at all times using respectful trauma-informed care language.
  • Review and edit documents completed by Service Coordinators received via email.
  • Maintain client files with updated documents.
  • File and revise client and staff contact information.
  • Dispatch original documents to Medical Records and create duplicate copies for clients.
  • Compose letters and documents for clients and their family.
  • Assist Service Coordinators in electronic health records (EHR) on their assigned caseloads.
  • Contact clients in the HSC Waiver Interest List via phone and correspond to updates using the State of Texas online portal.
  • Prioritize tasks based on deadlines.
  • Other clerical duties as assigned.
  • Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.
  • Qualifications & Credentials:
  • Education & Credentials (Required):High School Diploma or GED.One semester (12 credit hours) of accredited college work, OR a minimum of 8th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).6 months of clerical work experience.
  • Experience with computer use and terminology.
  • Ability to type 45 words per minute or higher.
  • Excellent verbal and writing skills.
  • Excellent organization and communication skills.
  • Valid Texas Driver's License with an insurable driving record.
  • At least 18 years of age.
  • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.
Preferred Qualifications: Bilingual (English/Spanish) is a strong plus. Texas Panhandle Centers is an Equal Opportunity Employer.

Also on the board Same function, level within a rung

Level

Junior

Salary

$15.66 per hour

Location

Amarillo, TX

Occupation

Information and Record Clerks, All Other

Industry

Services for the Elderly and Persons with Disabilities

Posted

2 days ago

Apply for this role →