Building Automation Lead Service Specialist

Building Automation Lead Service SpecialistMy client is a Fortune 100 company that is involved in the Energy Management and Building Automation industry. They are actively seeking a Lead Service Specialist who can troubleshoot and program Building Automation Systems. You would be stationary three days of the week and on the road the other two. You will have the ability to service, troubleshoot and program Building Automation Systems. Niagra knowledge/skills to the front of the line! Other key skills include: Execute digitalization and standard service operations strategiesWork with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnelFollow safety requirements as outlined by Siemens and customersSuccessfully complete assigned training as outlined in the training pathDevelop relationships at all levels within the customer's organization and exhibit strong customer service skillsIdentify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalationsMay coordinate with contractors on job sites and maintains tools and test equipmentRespond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types and complete service ticket documentation per the policyFollow and maintain preventive maintenance schedules and maintain complete and accurate documentation of services performed and generate reports within Siemens toolsProvide instructions to customer personnel regarding proper system operations and assist with trainingIdentify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreementPerform system checkout and startup on projects, participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobsLead and mentor other Service Technicians and identify quote deficiency repairs