Delivery Dispatch Coordinator

Delivery Dispatch Coordinator Winston Water Cooler is a growing plumbing supply distributor supporting contractors and job sites across the region. Our Dallas distribution center plays a critical role in ensuring materials get where they need to go, on time and without disruption. We’re looking for an experienced Delivery Dispatch Coordinator to manage day-to-day truck dispatching and keep operations running smoothly. This role is responsible for coordinating daily truck deliveries, managing driver communication, and ensuring orders are dispatched efficiently and on time. This is a fast-paced, real-time operations role where priorities shift throughout the day. Urgent, same-day delivery requests are common, and success in this role requires the ability to adjust quickly, make decisions on the fly, and keep things moving. This is not a sit-back desk job, we’re looking for someone who stays engaged, communicates constantly, and takes ownership of daily execution. Dispatch drivers for daily delivery routes (“Our Truck” operations) Handle urgent and same-day delivery requests, adjusting routes in real time Communicate with drivers throughout the day to manage timing and changes Coordinate with warehouse team to ensure orders are staged and ready Prioritize deliveries based on job site needs and customer urgency Monitor delivery progress and proactively resolve delays or issues Maintain clear communication between drivers, warehouse, and internal teams Support load planning and route efficiency2–5+ years of experience in dispatch, delivery coordination, or logistics Experience in a fast-paced environment with changing priorities Ability to make quick decisions and stay organized under pressure Strong communication skills and ability to manage drivers effectively Comfortable working closely with both office and warehouse teams Bilingual Spanish/English is a strong plus Experience in plumbing, HVAC, or building materials distribution is preferred On-time, well-coordinated deliveries Ability to handle last-minute requests without disruption Strong communication with drivers and internal teams Organized, proactive approach to daily dispatch operations Stable, growing company Critical role in daily operations with real impact Fast-paced environment that keeps you engaged Team-oriented culture focused on execution and accountability