Customer Service Representative - Manufacturing

What you'll be doing: Customer order entry and data entry Customer communication by email and phone Providing order status and lead-time updates Coordinating with production, scheduling, and shipping Reviewing orders for accuracy Following up on open items and customer requests Maintaining organized records and documentation Managing multiple priorities in a fast-paced environment

What we're looking for: • Strong computer and data-entry skills• Microsoft Excel proficiency• Excellent written and verbal communication• Strong attention to detail• Organized and thorough• Self-motivated and able to work independently• Quick learner who is willing to learn our products and processes• Customer service experience preferred• Manufacturing experience is a plus, but we're willing to train the right person We're looking for someone who takes ownership, follows through, asks questions, and takes pride in doing things right.