Integration Engineer (Fully Remote)

What You'll Do: Support customers throughout technical onboarding, guiding them on REST APIs, web services, and integration best practices. Investigate and troubleshoot technical integration issues, collaborating with customer success teams and specialists. Document interactions and contribute to improving technical documentation and onboarding materials.

Who You Are: You have proven experience in customer or technical support, ideally in a software or SaaS environment. You possess working knowledge of REST APIs, structured data formats like JSON and CSV, and debugging tools. You're a proactive problem-solver with strong communication skills and a customer-oriented mindset. Enjoy fully remote work and unlimited vacation, with at least three weeks encouraged annually. Receive a home office stipend, company-provided Apple laptop, and annual learning budget. Join a collaborative culture with regular team offsites and professional growth opportunities. Partner Company Our partner provides an AI-powered search and product discovery platform for e-commerce businesses. They foster a collaborative, international engineering culture that values continuous learning and innovation.