Claim Investigator

Ideal candidate: Has an AA Degree and a year or more experience working in a Personal Injury, Med Mal or Insurance Defense legal practice Quick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skills Detailed-oriented and good at following established procedures Self-motivated Strong time management skills Highly organized and thorough in keeping current claimants informed and their case moving Skilled in data entry with various software programs Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration

Duties and Responsibilities: Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process Coordinating and following up on the retrieval of claimant’s records. Review medical records, annotating records following our robust bookmarking procedures Point of contact for your claimants, providing updates to their claim Interprets and disseminates information concerning claims and casework to supervisors Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes Other Details: Job is Monday through Friday from 9am to 6pm Due to the confidential legal nature of the matters, job will be performed on-site. Five hours of pre-approved OT are available weekly Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings Coffee, soft drinks and snacks are made available to the team Office leverages technology to make it easier for case managers to excel