Guest Service Agent/Hotel, Retail Cashier/Stock, ALL Restaurant Staff

Overview: We are currently seeking enthusiastic and customer-focused individuals to join our team as Guest Service Agents, Restaurant Staff at our hotel and Retail Cashier/Stock Associates at our drug store location. These roles are ideal for candidates passionate about hospitality and retail, with a strong commitment to providing exceptional guest and customer experiences. All positions offer opportunities for professional growth within dynamic environments, emphasizing teamwork, hospitality management, and guest relations. Bilingual skills and hotel experience are highly valued to enhance guest interactions and operational efficiency.

Duties: Welcome guests warmly upon arrival, ensuring a positive first impression Manage check-in and check-out processes efficiently using multi-line phone systems and front desk software Handle guest inquiries, reservations, and requests with professionalism and courtesy Maintain accurate records of guest information and transactions Assist guests with concierge services, including providing local information and amenities details Ensure the cleanliness and organization of the front desk area Process retail transactions accurately at the drug store cashier station, including handling cash, credit cards, and other payment methods Stock shelves, organize merchandise, and assist customers with product inquiries in the retail environment Maintain a clean, safe, and welcoming environment for all guests and customers Support night audit procedures (if applicable) for hotel operations during overnight shifts Work collaboratively with servers, hosts, bartenders, and kitchen staff Follow all health, safety, and sanitation standards Assist with opening and closing duties as assigned Experience Previous experience in hospitality or hotels are preferred Strong customer service skills with a focus on guest relations and guest services excellence Bilingual abilities (English/Spanish or other languages) are highly desirable to serve diverse clientele effectively Experience working with multi-line phone systems and phone etiquette is advantageous Prior retail cashier or stock associate experience is a plus for our retail roles but not mandatory; willingness to learn is essential Knowledge of resort or hotel operations will be beneficial for hotel roles Ability to handle multiple tasks efficiently in fast-paced environments while maintaining professionalism Prior restaurant or hospitality experience preferred, but willing to train the right candidate Be dependable, punctual, and comfortable in a fast‐paced environment These positions are integral to delivering outstanding service in both hospitality and retail settings. We value proactive team members who are eager to contribute to memorable guest experiences while fostering a welcoming atmosphere for all visitors. ONLY candidates with a minimum of 1 year of RETAIL cashier experience will be considered for the Drug Store ONLY candidates with prior Hotel/Hospitality and Restaurant experience will be considered \nCompany DescriptionCXR Hospitality is a New York–based hospitality company and a proud part of the Soloviev Group. Together, we oversee a diverse and growing portfolio of boutique hotels, restaurants, retail stores, vineyards, and farms across the United States, with a particularly strong presence in New York and throughout Long Island. As we continue to expand, we are always seeking exceptional talent to join our team. We value individuals who bring passion, professionalism, and a commitment to outstanding guest experiences. For those looking to grow within a dynamic and evolving company, CXR Hospitality offers an exciting opportunity to be part of something truly special.

Company Description: CXR Hospitality is a New York–based hospitality company and a proud part of the Soloviev Group. Together, we oversee a diverse and growing portfolio of boutique hotels, restaurants, retail stores, vineyards, and farms across the United States, with a particularly strong presence in New York and throughout Long Island.\r\n\r\nAs we continue to expand, we are always seeking exceptional talent to join our team. We value individuals who bring passion, professionalism, and a commitment to outstanding guest experiences. For those looking to grow within a dynamic and evolving company, CXR Hospitality offers an exciting opportunity to be part of something truly special.