Patient Care Coordinator

QUALIFICATIONS: 2+ years in a consultative sales role Ability to hit 200+ patient contacts per week Superb hustle Strong organizational and follow-up skills Knowledge of in and out-of-network insurance billing +Proficient in Word, Outlook & Excel Ability to run reports and track dataA positive attitude and willingness to jump in to assist with additional tasks Strong written and verbal communication skills Bachelor’s degree This is a full-time position. In addition to base salary there is an opportunity for bonus, with strong 6-figure potential in year one. You must be hungry You must be people-smart You must have a great attitude and be able to connect, encourage and authentically guide our patients through a life-changing experience You must have some natural charisma and magnetism—meaning you’ve figured out your personality strengths and know how to use them to be influential Being on this team is about influence and passion, not position You must be a great listener and learner who always asks questions You must be able to take feedback well You must be confident and comfortable in your own skin We call it self-awareness You must work well with others You must be GREAT at time management, attention to detail, and common sense You must be able to see the big picture and make sure everything works well together You must show up, work hard, and be kind Compensation Base pay (not including commission structure): $50,000.00 - $60,000.00 per year depending on previous experience In addition, a commission structure as a percentage based on closed sales If properly motivated, you will easily double, triple, + your base pay Benefits 401(k)401(k) matching Employee discount Health insurance Paid time off

Responsibilities: This role can be summed up in a simple sentence: “Do whatever it takes to make it easy to become an established patient in our office.”As the patient care coordinator, above all else, you will strive to be the most helpful and welcoming person the patient will initially meet We accomplish this by creating “Surprise and Delight” moments in every initial patient interaction Since you are the patient’s primary point of contact, you want them to feel fully supported and valued throughout the planning of their personalized surgical journey Patient onboarding calls Respond to emails and live chat (lots of typing)Input patient info into our software including Symplast (our Electronic Medical Record)Help manage a patient’s experience during their clinic visits Help to coordinate operating room schedules and corresponding supplies Assist growing the business via community outreach and additional marketing strategies