atlas credit companySan Antonio, TX
Customer Service Representative
Customer Service Representative
Customer Service Representative
atlas credit companySan Antonio, TX
Apply for this role →today
Join the Atlas Credit Family! Build Your Career With a Company That Values You! Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring! Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued. We're looking for friendly, motivated, and dependable individuals to join our team!
Position Overview:
As a Full-Time Customer Service Representative, you'll play an important role in helping customers manage their accounts, answering questions, and providing exceptional customer service. This is an in-office position focused on customer communication, account servicing, payment processing, and administrative support. You'll work closely with your team to ensure customers receive timely, professional assistance. We provide hands-on training to help you develop the skills and confidence needed to succeed!
What You'll Do:
- Deliver friendly, professional customer service in person and over the phone
- Handle a high volume of incoming and outgoing customer calls
- Assist customers with account inquiries, payment arrangements, and account management
- Follow up with customers regarding payments and past-due balances
- Process customer payments accurately and efficiently
- Assist with loan applications and data entry
- Maintain accurate customer records and documentation
- Resolve customer concerns and provide helpful solutions
- Build positive customer relationships through effective communication
- Support daily office operations and administrative responsibilities
- Follow company policies for customer service, collections, cash handling, and office security
What We're Looking For:
- Previous customer service experience preferred (1+ year)
- Strong phone communication and active listening skills
- Comfortable handling high-volume calls and discussing past-due accounts professionally
- Friendly, dependable, and customer-focused attitude
- Ability to multitask and stay organized in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Basic computer and data entry skills
- Willingness to learn and work collaboratively with a team
- English proficiency required; bilingual English/Spanish skills are a plus!
- Schedule & Work Environment
- Full-time position with 8-hour shifts
Work schedule: Monday–Saturday
Saturday availability and scheduled Saturday shifts are required One weekday off when scheduled to work Saturday In-office work environment with no outside collections or field visits
Benefits & Perks:
- At Atlas Credit, we believe in taking care of our team!
- Competitive pay
- Performance-based bonus opportunities
- Group health insurance
- Optional dental and vision coverage
- Paid vacation and sick time
- Paid major holidays 401(k) retirement plan with employer matching
- Paid training and professional development
- Opportunities for career advancement
- Benefits are subject to applicable eligibility requirements.
- Why Atlas Credit?
- When you join Atlas Credit, you're joining more than a company — you're becoming part of a team that values hard work, exceptional customer service, and professional growth.
- Whether you're looking to build a long-term career in financial services or take the next step in your professional journey, we're excited to help you succeed!
- Ready to become part of the Atlas Credit family?
- Apply today! We look forward to meeting you!
Also on the board Same function, level within a rung
Level
Junior
Location
San Antonio, TX
Occupation
Customer Service Representatives
Industry
Consumer Lending
Posted
today