Senior Design Ops Leader—Customer-Centric Product Delivery

JPMorgan Chase & Co. in New York seeks a Senior Design Operations professional to plan and manage day-to-day workflow, processes and reporting supporting digital design work across Design and Customer Experience. You will collaborate with designers, product owners, engineers, content strategists, editors and researchers to deliver customer-led products and services. The role requires understanding design processes, customer-centric design, and familiarity with design systems and toolkits.