Senior Quality & Standards Leader, AI-Driven Safety

Airbnb, Inc. seeks a Senior Program Manager, Quality Assurance & Standards within Fraud & Safety Delivery to architect a scalable quality program across global teams. You will design a two-layer model, establish governance, and drive calibration with partner sites to improve decision accuracy. You will own end-to-end quality reviews, lead UAT for launches, and report insights to leadership, aligning policy, product, and workflow to measurable improvements while preserving operational efficiency.