Patient Care Coordinator - Blaine Orthodontics

Why Join: The Dental SpecialistsAt The Dental Specialists, our Patient Care Coordinators are essential members of the patient care team. We understand that exceptional patient experiences begin with compassionate service, clear communication, and attention to detail. As a leading specialty dental organization, we are committed to supporting our team members through collaboration, professional development, and a shared dedication to delivering outstanding care. What You Can ExpectCompetitive compensation and a comprehensive benefits package Medical, dental, vision, and orthodontia coverage Paid time off and paid holidays 401(k) with company match and Roth options Health savings account and flexible spending account options Life insurance and short- and long-term disability coverage Pet insurance Employee Stock Purchase Plan (ESPP) purchase options Company-supported continuing education and professional development Opportunities for growth and career advancement A doctor-led, patient-centered culture focused on clinical excellence The opportunity to work alongside highly skilled specialists and support teams A network of practices across Minnesota and western Wisconsin Dental experience is welcome but not required. We encourage candidates with proven backgrounds in customer service, healthcare, hospitality, retail, administration, or other service-focused industries to apply. Wage range $24.00-$27.15 per hour #TDS

Responsibilities: Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication Answer patient questions regarding appointments, billing, and insurance benefits Verify insurance coverage and assist with patient account management Accurately enter and maintain patient information and records Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care Utilize scheduling and practice management software to support daily operations Assist with resolving patient concerns and identifying solutions that support a positive patient experience

Skills & Qualifications: Warm, friendly, and professional with a passion for helping others Ability to remain calm and adaptable in a fast-paced environment Strong organizational skills with exceptional attention to detail Excellent verbal and written communication skills Strong multitasking and schedule coordination abilities Positive attitude and commitment to outstanding customer service Comfort learning and utilizing new technology and software systems Proficiency with Microsoft Office and general data entry skills Strong problem-solving skills and a proactive approach to supporting patients and teammates Dental insurance knowledge is a plus, but not required Previous experience in customer service, healthcare, hospitality, retail, or administrative roles is preferred Monday 730am-515pm (Maple Grove) Tuesday 730am-515pm (Riverdale) Wednesday 730am-515pm (Blaine) Thursday 730am-415pm (Blaine) Friday 745am-1200pm (Blaine) Admin day- no patients Summer hours (June-August) Monday 700am-415pm (Maple Grove) Tuesday 700am-415pm (Riverdale) Wednesday 700am-415pm (Blaine) Thrusday 700am-415pm (Blaine) Fri 745-12pm (Blaine) Admin day- no patients What Makes This Role SpecialAs a Patient Care Coordinator, you are often the first and last person a patient interacts with during their visit. Your ability to create a welcoming experience, build relationships, and keep the day running smoothly has a direct impact on both our patients and our team. We offer a supportive environment where your contributions are valued, your growth is encouraged, and your work makes a difference every day. A Legacy of Specialty Care and SupportSince 1998, The Dental Specialists has been owned and led by doctors who are passionate about providing exceptional patient-centered specialty care. We are committed to helping team members succeed through comprehensive training, one-on-one mentoring, and ongoing support. Our practices combine a welcoming environment with advanced technology, allowing our teams to deliver outstanding experiences and high-quality care to every patient. What Our Team Is Saying"Working for The Dental Specialists has been a fulfilling job that is centered on teamwork and patient care. Flexibility, positivity, and multitasking are key factors for success!" The Dental Specialists Operations Team