Field Service Technician

What You'll Do: Receives trip assignment from inside schedulers and make travel arrangements to arrive on time according to customer requirements. Interview customers to determine machine problems and then performs basic troubleshooting on machine functioning Performs hands-on electrical and mechanical troubleshooting and repairs on machines to ensure machine is functioning correctly according to specifications Coordinate with customer and parts department to order any needed parts Troubleshoots and modifies or edits programs of Programmable Logic Controllers. Audit and documents missing or bypassed safety devices on machines and replace or repair. Train customers for successful operation and maintenance Show operators how to do changes for different size or format packaging Work under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality Establish that product is moving through properly Communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with internal staff to report on service activities Complete and submit reports Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Skills Needed Strong mechanical and/or electrical skills Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Base salary of $80,000 - $90,000 base + per-diem, guaranteed OT and more!