intouchcxFlorida, NY
Strategic Operations Leader for Growth & Excellence
Strategic Operations Leader for Growth & Excellence
Strategic Operations Leader for Growth & Excellence
intouchcxFlorida, NY
yesterday
General and Operations ManagersBusiness Operations Specialists, All OtherIndustrial Production Managers
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAdministrative Management and General Management Consulting Services
Apply for this role →IntouchCX is seeking a Director of Operations to lead all facets of contact center operations, including hiring, training, quality control, reporting and partner services. The role requires a fearless leader able to drive extraordinary results across multiple teams.
The successful candidate will manage cross-functional teams, optimize profitability, ensure KPIs and SLAs, and foster collaboration with internal and client stakeholders to sustain growth and client satisfaction.
Also on the board Same function, level within a rung
Level
Manager
Location
Florida, NY
Occupation
General and Operations Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday