Customer Experience Supervisor: Lead & Coach Frontline Team at...

jcpenneySyracuse, NY

Customer Experience Supervisor: Lead & Coach Frontline Team

jcpenneySyracuse, NY

14 days ago

First-Line Supervisors of Retail Sales Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of Passenger Attendants

All Other General Merchandise Retailers Department Stores Limited-Service Restaurants

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JCPenney in Syracuse, NY is seeking a Customer Experience Supervisor I to lead sales and service, coach associates, and deliver checkout strategies across the store. You will model outstanding customer service, manage staff schedules, train cashiers, and support onboarding while driving profitable growth. This role emphasizes leadership, accountability, and a commitment to loss prevention and consistent performance standards. Familiarity with POS systems and training programs is a plus.

Also on the board Same function, level within a rung

Level

Mid

Location

Syracuse, NY

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

All Other General Merchandise Retailers

Posted

14 days ago

Apply for this role →