Hybrid Help Desk Technician: Microsoft 365 & Windows 11

Beacon Technologies, Inc. is seeking a Help Desk Technician to support our client partner with Microsoft 365 and Windows 11, in a hybrid environment. The role emphasizes strong customer service, troubleshooting, and thorough documentation, with at least 50% onsite work and scheduled remote weeks in Madison, WI. Ideal candidates have 3–5 years in a help desk role, hands-on experience with Microsoft 365, Teams, Intune, and iOS devices, and a solid understanding of endpoint security.