fountain groupTampa, FL
HR Assistant
$22.93 per hour
Apply →HR Assistant
HR Assistant
fountain groupTampa, FL
2 days ago
$22.93 per hour
Human Resources Assistants, Except Payroll and TimekeepingHuman Resources SpecialistsSecretaries and Administrative Assistants, Except Legal, Medical, and Executive
Apply for this role →Pay: $22.93/HourHYBRID: 3 Days Onsite (9 AM - 5:30 PM)
Job Description:
Responsible for providing administrative support by documenting employee data changes, performance reports and communications.
Qualifications:
- Bachelor's DegreePrior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc.
- HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned.
- Use of case management software and call management software preferred. They use ServiceNow for Case Management.
- Microsoft Outlook/Teams/Excel experience.
- Call CenterAnswer and field all types of calls that come in - provide assistance and/or direction.
- Payroll Support
- Closely partner with Payroll team as it relates to inquiries
- Field employee and HR payroll questions to properly direct them to the right resolution
Day-to-day: Support Provide One HR expertise and support to the HR community and employees
Qualifications:
- ServiceNow experience
- Customer ServiceSAP Success Factors is a plus
- Spanish language skills highly preferred.
Also on the board Same function, level within a rung
Level
Junior
Salary
$22.93 per hour
Location
Tampa, FL
Occupation
Human Resources Assistants, Except Payroll and Timekeeping
Industry
All Other Business Support Services
Posted
2 days ago