Practice Manager - Bilingual Assyrian/Arabic and English

Job type: Full Time

Location: On-site in Chicago, IL (West Peterson Avenue area on Chicago's North Side)

Pay: $65,000-85,000We're looking for a motivated and skilled Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you'll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You'll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

Staff Leadership & Development: Recruit, train, and retain top clinical and administrative talent. Conduct performance reviews, identify growth opportunities, and implement development plans. Foster a culture of collaboration, continuous improvement, and excellence.

Operational Excellence: Oversee daily clinic operations, ensuring efficient workflows and timely patient care. Manage staff schedules and clinic attendance to ensure optimal coverage. Ensure compliance with healthcare regulations, standards, and policies.

Exceptional Patient Experience: Address patient concerns with respect, urgency, and a focus on delivering an excellent experience. Advocate for patients to ensure their journey meets the highest standards of care.

Facility & Resource Management: Maintain inventory levels and ensure medical equipment is functioning properly. Ensure the clinic environment is clean, safe, and conducive to quality care.

Financial Oversight: Analyze operational performance and identify areas for improvement. Manage clinic financial operations, including intake, banking, and cost control. Drive accountability for achieving financial and operational goals.

Growth & Business Development: Support clinic growth initiatives through capacity planning and schedule optimization. Build strong relationships with vendors and external partners to enhance operations. Compliance & SafetyUphold adherence to all healthcare laws, regulations, and safety protocols. Implement strategies to maintain a safe and effective environment for staff and patients. What You Bring to the Role:

Required Qualifications: At least 3 year of operational management experience, preferably in a healthcare setting. Proven ability to lead and inspire high-performing teams. Strong skills in conflict resolution, strategic planning, and problem-solving. Adaptable and flexible, with the ability to pivot strategies as needed. Exceptional communication skills, both written and verbal. Proficiency in EHR systems and tools such as Microsoft Suite and Phreesia. Dedication to high-quality patient care and a focus on improving health outcomes. Bilingual in English & Assyrian/Arabic (required)

Preferred Qualifications: Bachelor's degree in healthcare administration, business management, or a related field. Experience in primary care or outpatient clinic management. Familiarity with EHR systems like Athena. Why Join EPIC Health?

What We Offer: Competitive Salary: Reflecting your skills and leadership.

Comprehensive Benefits: Including health, dental, vision, and more. Professional Development: Opportunities to advance your skills and career. Collaborative Environment: Join a team that values innovation and patient-first care. Ready to Lead Healthcare Excellence? If you're ready to take the next step in your career and help shape the future of patient-centered care, we'd love to meet you. Apply today and join a team that's making a difference in every community we serve.