IPI/DISTRIBUTION COORDINATOR

Summary: The IPI Coordinator is responsible for liaising between customers, suppliers, and transport companies to ensure an efficient operational service is provided. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Roles and Responsibilities: Position responsibilities include but are not limited to the following:

• Negotiates exportation rates along domestic LTL freight rates.
• Liaison between customers, suppliers, and transport companies to ensure an efficient operational service is provided
• Accurately track and trace cargo
• Maintain excellent relationships with multiple freight forwarders
• Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
• Immediately report problems, operation disputes or discrepancies to supervisor.
• Tracking of freight and processing invoices whilst providing excellent customer service
• Process data through the Company system and submit shipping information to various government agencies as required
• Check shipments in the Warehouse as needed to ensure that the documents correspond
• Track and review shipping status to ensure timely departure and delivery of freight
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Ocean Transport Association and Code of Federal Regulations.
• Timely preparation of all required documentation (Letter of credit, Ocean Bill of Lading, Service Report Log, etc.,) for export functions
• Follow-up with tracking and tracing to final destination
• Close shipments and filing
• Qualifications and Education Requirements
• High School or GED equivalent
• Bachelor’s Degree is encouraged but not required
• Minimum of 2+ years’ experience in an office environment 2+ years in LTL Trucking position 2+ years in the Logistics or Shipping Industry
• Global Supply Chain knowledge helpful