Administrative Assistant

Location: Fully In-Person

Job Type: Full-Time (Approximately 38-40 hours per week)

Pay: Starting at $15.00 per hour Genesis Brain Institute is seeking a reliable, organized, friendly, and positive Administrative Assistant to join our growing team. This is a fully in-person position for someone who can assist with daily office operations and provide support similar to an office assistant or front-desk coordinator. The ideal candidate is dependable, professional, eager to learn, and comfortable communicating with patients, attorneys, healthcare providers, and insurance companies. Experience working with health insurance is a plus but is not required. We are willing to train the right person. This is an excellent opportunity for someone who understands that there is room to grow within a growing company.

Responsibilities: Answer incoming phone calls and direct calls appropriately Take accurate messages and relay information to providers and staff Schedule and confirm patient appointments Answer general questions from patients and attorneys Collect patient payments Accurately document payments in patient accounts and office records Assist with billing-related questions and follow-up Process medical-record requests Send billing ledgers, medical records, and other requested documentation Scan and upload paperwork into electronic patient records Assist with scheduling depositions and coordinating related documentation Schedule meetings and maintain calendars Provide front-desk coverage Perform general administrative and clerical duties Assist staff with daily office needs and responsibilities

Qualifications: High school diploma or equivalent Strong organizational and multitasking skills Professional phone etiquette and communication skills Friendly, positive, and professional attitude Excellent attention to detail Basic computer proficiency, including Microsoft Office, email, and general office software Ability to communicate professionally with patients, attorneys, providers, and insurance representatives Experience with health insurance, medical billing, or a healthcare office is a plus Bilingual in English and Spanish is a plus but is not required Dependable transportation and the ability to report to the office for all scheduled shifts

Schedule: Monday–Thursday: 8:00 AM–5:00 PMFriday: 8:00 AM–2:00 PMOne-hour unpaid lunch break Monday through Thursday Employees are required to clock in and out each workday Hours are subject to change based o