reqrouteNew York, NY
Customer Support Representative
Customer Support Representative
Customer Support Representative
reqrouteNew York, NY
today
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelReceptionists and Information Clerks
Telemarketing Bureaus and Other Contact CentersOther Activities Related to Credit IntermediationTelephone Answering Services
Apply for this role (opens in a new tab)Customer Support Representative (Remote) Let's start with responsibilities: Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast‐paced, changing environment, handling a wide variety of tasks. Have superior customer‐centric focus, with proven ability to thoroughly resolve customer inquiries.
Required Skills:
Excellent communication and organizational skills, attention to detail, and strong follow‐up skills. Strong problem‐solving skills. Flexible and adaptable to change. Proficient in Microsoft Office Suite. Given the nature of the role and the need for clear communication with clients and cross‐functional teams, we're looking for candidates with strong proficiency in spoken and written English.
Must Haves:
Experience – 1‐2 year minimum in call center environment. Strong organizational skills and attention to detail. Cannot be FINRA registered. Seniority Level Associate Employment Type Contract Job Function Finance
Also on the board Same function, level within a rung
Level
Junior
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today