Travel Advisor III

Key responsibilities: Respond to customer inquiries related to travel arrangements and resolve issues through effective problem-solving techniques Collaborate with internal teams to troubleshoot and deliver timely resolutions while maintaining high accuracy Negotiate with vendors and external customers to reach acceptable resolutions regarding loyalty points, program exceptions, and fee waivers

Required qualifications: High school diploma or equivalent Two or more years of experience in the travel industry with proficiency in Global Distribution Systems (GDS) and self-booking tools Working knowledge of Microsoft Office programs, including Excel, Word, and Outlook Excellent time management and multitasking abilities in an online environment Ability to work independently as well as collaboratively within a team