Senior Manager, Strategy and Operations

Responsibilities: Design and refine clinical workflows for delivering ECG-AI insights within native workflows Coordinate site launches as the operational lead, aligning timelines with internal teams without owning the IT build Onboard and train clinical staff on operational workflows and clinical utility Own post-launch adoption, monitor clinician engagement, and identify levers to improve utilization Evaluate site performance and communicate user feedback to Product/Engineering Track patient follow-up and ensure proper care pathways are followed Identify and execute strategic projects to improve deployment speed and scale account management Build repeatable operational processes to scale ECG-AI footprint Support market growth through clinical validation partnerships and ROI case studies

Key requirements: 6+ years of experience in strategy and operations, management consulting, healthcare operations, customer success, or project management within healthcare, healthtech, or life sciences Ability to navigate ambiguity and create structure and processes Strong cross-functional collaboration with both technical and non-technical stakeholders Proven project management and execution skills managing complex, multi-stakeholder rollouts Excellent communication and ability to influence clinical and administrative leadership relationship-building presentation and interpersonal communication ability to work in fast-paced, evolving environments EHR data engineering connectivity to healthcare systems