bill collins fordLouisville, KY
Service Advisor
Service Advisor
Service Advisor
bill collins fordLouisville, KY
8 days ago
Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsCustomer Service Representatives
Apply for this role (opens in a new tab)Service Advisor We are looking for a Service Advisor to join our team. Responsibilities include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space.
Benefits:
- Best Pay in the Area!
- Health, Medical and Dental 401K PlanPaid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications:
- High school diploma or equivalent
- Past experience as a service advisor, assistant lane manager or service consultant
- Ability to identify the problem quickly
- Proven record of achieving exceptional customer satisfaction
- Computer skills and willingness to learn new programs
- Ability to learn new technology and repair and service procedures and specifications
- Ability to lift 50 pounds and work on your feet for extended periods of time
- Ability to work in a fast-paced environment
- Positive, friendly attitude
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Also on the board Same function, level within a rung
Level
Mid
Location
Louisville, KY
Occupation
Automotive Service Technicians and Mechanics
Industry
General Automotive Repair
Posted
8 days ago