Incident Command Lead - 24x7 Resilience & AI Ops
Incident Command Lead - 24x7 Resilience & AI Ops
alpacaNew York, NY
16 days ago
First-Line Supervisors of All Other Tactical Operations SpecialistsComputer and Information Systems ManagersCommand and Control Center Specialists
Apply for this role →Alpaca is seeking a seasoned leader to build and run its 24x 7 incident command function, ensuring rapid response across APAC, EMEA and AMER regions. You will drive severity models, escalation pathways, and KPI definitions while coordinating with engineering, risk, and partner communications teams.
You will own post-incident reviews, drive continuous improvement, and mentor a distributed team to uphold reliability and regulatory readiness in a fast-growing fintech environment.
Also on the board Same function, level within a rung
Level
Manager
Location
New York, NY
Occupation
First-Line Supervisors of All Other Tactical Operations Specialists
Industry
Other Computer Related Services
Posted
16 days ago