virtual vocationsNew York, NY
Student Success Manager
Student Success Manager
Student Success Manager
virtual vocationsNew York, NY
today
Education Administrators, PostsecondaryEducational, Guidance, and Career Counselors and AdvisorsEducation Administrators, All Other
Colleges, Universities, and Professional SchoolsEducational Support ServicesAdministration of Education Programs
Apply for this role (opens in a new tab)Managing a portfolio of high-touch families, the full-time Student Success Manager will serve as the primary liaison between parents and their child's Crimson team, ensuring effective communication, client satisfaction, and smooth admissions processes in a fully remote environment.
Key responsibilities:
Maintain open communication between parents and the Crimson team, translating as needed and aligning on education strategies
Coordinate admissions processes for families, tracking timelines and organizing necessary materials for private school applications
Proactively drive student engagement and satisfaction, ensuring quality pairing with mentors and timely communication of progressRequired qualificationsBachelor's degree minimum (preferably from a US/UK university)
Mandarin professional fluency, spoken and written
Customer service experience in a high-touch, relationship-based setting
Experience liaising with parents in an educational context for children under ~15
Knowledge of education, youth development, or school/university admissions is advantageous
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Education Administrators, Postsecondary
Industry
Colleges, Universities, and Professional Schools
Posted
today