Service Manager

Job highlights: Expand your Horizons New Opportunities Await Growing with you Benefits Medical, dental, vision, disability insurance and more Sick time available upon hire Vacation after 1 year 401(k) plan Qualifications - Previous experience as a Service Advisor is REQUIRED - Strong knowledge of automotive repair and maintenance procedures - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in using computer software for service writing and invoicing - Detail-oriented with strong organizational skills - Listen to customers concerns accurately - A valid drivers license Responsibilities - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Perform vehicle inspections and recommend necessary repairs or maintenance - Prepare accurate estimates for repairs and services - Communicate with technicians to ensure timely completion of work - Keep customers informed about the status of their vehicles - Up sell additional services or products as appropriate via our Menu - Process customer payments and maintain accurate records - Maintain a clean and organized work area