Plumbing Manager

What We Offer: $60,000 base salary(dependent on skills and experience) plus generous bonus potential 100% medical coverageand dental insurance Company uniforms Flexible PTO plan (vacation, personal, and sick leave) 401(k) with company match Life insurance Ongoing training and advancement opportunities

What You’ll Do: Manage day-to-day plumbing operations to ensure efficiency, safety, and customer satisfaction Oversee scheduling, dispatching, and workflow for plumbing technicians Create, implement, and enforce processes and procedures specific to the plumbing department Hire, coach, train, and develop plumbing technicians to maximize performance, sales opportunities, and customer service Hold technicians accountable to performance standards, safety practices, and company expectations Conduct routine ride-alongs, one-on-one meetings, and weekly training focused on both technical plumbing skills and soft skills Collaborate with ownership and department leaders to drive revenue growth and profitability Achieve budgeted revenue by meeting KPIs including average ticket, conversion rate, lead generation, and staffing levels Manage gross margin by controlling labor, overtime, productivity, and material costs Participate in daily KPI meetings, determine action steps, and communicate technician availability and capacity to the office team Ensure plumbing work is completed safely, cleanly, timely, and in compliance with code and company standards Handle customer concerns, employee issues, and operational challenges promptly and professionally Adjust manpower and scheduling daily based on demand and workload Inspect plumbing trucks, tools, uniforms, and inventory; address deficiencies as needed Maintain accurate inventory levels and oversee materials and equipment readiness Foster a positive, team-oriented culture focused on accountability, growth, and success What Makes You a Great Fit Minimum of 5 years of management experiencein plumbing or a related skilled trades environment Strong working knowledge of residential and/or commercial plumbing operations Proven ability to lead, motivate, and develop technicians Demonstrated success in operations management, sales performance, and customer service Ability to manage KPIs, budgets, and departmental expenses Strong problem-solving, organizational, and multitasking skills Comfortable using technology; experience with Service Titanor similar field service software preferred Excellent communication, leadership, and interpersonal skills Solid understanding of inventory management, materials, and logistics Reliable, positive, and team-focused attitude Valid driver’s license, clean driving record, and ability to pass a drug test and background check If you’re ready to lead a plumbing team you can be proud of and make a meaningful impact, we encourage you to apply today. We are an Equal Opportunity Employer.

Benefits: 401(k) Dental insurance Life insurance Vision insurance

Work Location: In person