Field Service Planner

Duties and Responsibilities: Reviews the purchase order after received from customer and works with buyers to source correct parts. Review and request material for future field service jobs. Receive and issue parts to the appropriate field service jobs. Creates production work orders for machining operations, as required. Makes recommendations to optimize inventory use and customer satisfaction, i.e. purchasing shortages, stock transferring, or modifying stock. On occasion, may make decisions on optimizing inventory use. Informs Receiving Department employees of priority of incoming material. Supports all field service business units, and other departments as needed.

Education/Knowledge: 5 plus years related Operations or Sales experience and/or training; or equivalent combination of education and experience. Basic industry knowledge. Excellent Product knowledge.

Experience/Skills: 2 plus years of Operations and/or Inside sales experience to include shop activities or Inside sales experience, experience with Microsoft office and other production and sales order software.

Competencies: Good written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and customers. Strong customer service skills including the ability to develop rapport and trust with other employees and customers. Strong interpersonal skills and the ability to work as part of a team. Good organizational skills to include the ability to handle several orders at one time. Basic Analytical Skills to utilize various sources of data to draw conclusions relating to scheduling and meeting the customers' requirements. Strong Technical aptitude to convey product design, construction, and function. Concentration, focus and accuracy with documentation while performing administrative duties. Verbal and written communication with internal and external customers. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.